FAQ

Quick answers about delivery, returns and orders at FoodieMarket. More detail on our Shipping & Returns page.

Where does FoodieMarket deliver?

We deliver to mainland Spain (Peninsula) and the Balearic Islands. We don't currently deliver to the Canary Islands.

How long does delivery take?

Orders are shipped with Correos and usually arrive within 3–5 working days. You'll receive a tracking number by email as soon as your order ships.

How much does delivery cost?

Delivery is free for orders of €20 or more. Orders under €20 have a delivery cost of €4.95.

Can I change or cancel my order?

Yes, you can cancel or change your order any time before it has shipped. Once it has shipped it can no longer be cancelled and our return policy applies.

Can I return a product?

You may return a product within 14 days of receiving it, as long as it is unopened and unused with the original seal intact. For food safety reasons we can't accept returns of opened food products.

Who pays for return shipping?

Return shipping is paid by the customer, unless the item was incorrect, faulty or damaged in transit — then we cover it and send a replacement or a full refund.

What if my order arrives damaged or gets lost?

Contact us and we'll review your case and arrange a reshipment or a refund.

What kind of products do you sell?

British, Irish, American and European imported food — the authentic brands you miss from home, from tea and biscuits to sauces, snacks and cooking essentials.

How can I contact FoodieMarket?

Email us at info@foodiemarket.es and we'll get back to you within 1 business day.